How we look after your information.

1. Who we are

This website is operated by Handllshop, providing event decoration and photo zone services in and around Sheffield, South Yorkshire, United Kingdom.

For the purposes of data protection law, we are the data controller in respect of the personal data we collect and process about you.

2. Applicable law

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (United Kingdom), together referred to as data protection law.

3. What information we collect

We may collect and process the following information when you interact with us:

• Contact details such as your name and email address.
• Event details including date, location and type of celebration.
• Information you choose to include in messages and enquiries.
• Technical information such as your IP address and browser type, collected through cookies and similar technologies.

4. How we use your information

We use your personal data for the following purposes:

• To respond to enquiries and provide you with information about our services.
• To manage and deliver bookings for event decoration and photo zones.
• To operate, maintain and improve our website.
• To comply with legal and regulatory obligations that apply to us.

5. Legal bases for processing

We rely on the following legal bases to process your personal data:

• Your consent, for example when you submit a contact form and agree that we may use your details to reply.
• Performance of a contract or steps taken at your request before entering into a contract, where we are arranging and delivering services for your event.
• Our legitimate interests in operating our business and communicating with people interested in our services, provided that these interests are not overridden by your rights.
• Compliance with legal obligations under UK law.

6. How long we keep your data

We keep personal data only for as long as is reasonably necessary for the purposes set out in this Privacy Policy, including to meet any legal, regulatory, tax, accounting or reporting requirements. In most cases this will be for the duration of your enquiry or booking and for a period afterwards where records may reasonably be required.

7. Sharing your information

We do not sell your personal data. We may share information with carefully selected third parties where necessary, including:

• Service providers who support our business operations, such as website hosting and email services.
• Professional advisers, such as accountants or legal advisers, where reasonably required.
• Public authorities, law enforcement or regulators where we are legally obliged to do so.

Where we engage third-party service providers, we require them to keep your data secure and to process it only in accordance with our instructions and applicable law.

8. International transfers

Some of our service providers may be located outside the United Kingdom. Where this is the case, we take steps to ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the UK government or equivalent measures under UK data protection law.

9. Your rights

Under data protection law, and subject to certain conditions, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data where there is no good reason for us to continue processing it.
• Object to processing where we are relying on legitimate interests.
• Request restriction of processing in certain circumstances.
• Request the transfer of your personal data to you or to another organisation where technically feasible.
• Withdraw consent at any time where we rely on your consent to process your data.

To exercise any of these rights, please contact us using the details below.

10. Cookies and similar technologies

We may use cookies and similar technologies to operate our website, understand how visitors use it and support its security. For more information, please see our Cookies Policy.

11. Contact details

If you have any questions about how we handle your personal data or wish to exercise your rights, you can contact us at our address or by phone using the details on our contact page.

• Address: Sheaf Gardens, Highfield, Sheffield S2 4BB, United Kingdom
• Phone: +447575001088
• Email: contact@handllshop.world

12. Complaints

If you are concerned about how we use your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority set up to uphold information rights. We would, however, appreciate the chance to address your concerns first, so please contact us in the first instance. You can find more information about your rights and how to contact the ICO at ico.org.uk.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or in how we operate our business. The updated version will be published on this page with a revised date.